Terms

Term of services

Carefully, You should read the terms and conditions from Guardian Media LTD. By purchasing or using our service you agree to our terms and condition. 

1. Who we will do support.

  • We help and support users who have purchased a subscription, listing or content.
  • We answer any pre-buy-questions who have bought or had not bought these products.

2. What we will do support.

  • We help customers solve problems / issues ( functionality ) that we advertise and not working in the customer’s side
  • We help customers start using the basic steps of the website. 

3. Support Time

  • Support requests are being processed on business days from 8:00 to 16:30 / Monday -> Friday ( GMT -4 )

4. Where Can You Get a Support

5. Disclaimer

  • Please do not forget that all our products and services are provided “as is” without warranties of any kind, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

6. Refund

  • Refund claims can be satisfied only if the Product is broken. The deadline for a Buyer making any refund claim is 14 calendar days after purchase and this claim must be made to our official email. ( See above) 
  • Please note that we wil will verify the validity of the claim before a refund is approved.

7. Copyright Information

  • Materials on this Web site were produced and/or compiled by the Guardian Media Ltd for the purpose of providing its users with direct access to its products and services. The material on this site is covered by the provisions of by Trinidad and Tobago laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without written permission.